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FAQ

Frequently Asked Questions

Got questions? We've got answers. Learn how Lucid Forms can help you handle form submissions seamlessly, protect against spam, and connect to your favorite tools.

What exactly does Lucid Forms do?

Lucid Forms lets you receive form submissions from any website without building or maintaining your own server. Connect your form to your unique endpoint and start collecting submissions instantly.

How hard is it to set up?

Not hard at all. Grab your submission link from your dashboard, paste it into your website's form, and you're done. The whole process takes under 5 minutes with no coding or server setup needed.

Will this work if I don't know how to code?

Absolutely. Lucid Forms works with any website, whether it's a simple landing page, a site builder like Wix or Webflow, or something built with AI, Next.js, Astro, or React. If your site has a contact form, it works.

What's the difference between the Free and Pro plans?

The Free plan covers 250 submissions a month with one notification recipient, and includes core spam protection and Google Sheets sync. Pro raises that to 10,000 submissions a month, adds up to 3 recipients, attachment storage, custom redirects, webhooks, inactivity alerts, and multiple integration accounts.

Can I try it before I pay?

Yes. You can get started with Lucid Forms for free and upgrade only when you need more submissions, more recipients, or advanced features like webhooks and inactivity alerts.

How do you stop spam without a CAPTCHA?

Lucid Forms uses AI-powered spam filtering that analyzes every submission in real time, blocking the vast majority of spam automatically without annoying your visitors with CAPTCHAs. You can still add one if you want an extra layer of protection.

What happens if my form suddenly stops getting submissions?

On the Pro plan, Lucid Forms watches your submission activity in the background. If your form goes quiet for longer than the window you set, you'll get an alert so you can catch a broken form before it costs you a lead.

Is my dashboard data tracked or shared with third parties?

No. Your Lucid Forms dashboard runs analytics-free, so your submissions and account activity aren't tracked. We do use analytics on our marketing site to understand how visitors find us, but that's completely separate from your data.

What platforms and frameworks does it work with?

Lucid Forms works with virtually any website: HTML, Astro, Next.js, React, Vue, Nuxt, SvelteKit, WordPress, Webflow, Wix, and more. If your site has a contact form, we support it.

Will I know when someone submits a form?

Yes. You get an instant notification the moment a new submission comes in, so you never have to wonder whether a lead reached you.

Can I send submissions to tools I already use?

Yes. Lucid Forms syncs directly with Google Sheets, with more integrations like Notion on the way, so your leads land wherever your team already works.

Can I automatically reply to people who submit a form?

Yes. Lucid Forms can send an instant auto-reply the moment someone submits your form, so your leads know you received their message before you've even seen it.

Where are my submissions stored? Can I export them?

Every submission is stored in your Lucid Forms dashboard, where you can view, filter, and export them whenever you need to.

Does Lucid Forms support file uploads?

Yes, on the Pro plan. Pro includes attachment storage so submissions with files, like resumes or documents, are captured along with the rest of the form data.

Can multiple people on my team get notified about new submissions?

Yes. The Free plan sends notifications to one recipient, and Pro supports up to three, so the right people see a new lead as soon as it comes in.

Can I send visitors to a custom page after they submit?

Yes, on the Pro plan. Custom redirects let you send people to your own thank-you page or next step after they submit a form.

Do you support webhooks for custom integrations?

Yes, on the Pro plan. Webhooks let you send submission data to your own systems or other tools the moment a new lead comes in.

Can I restrict which websites are allowed to submit to my form?

Yes, on the Pro plan. You can set allowed domains so only your own site can send submissions to your endpoint.

Can I use this for more than just contact forms?

Absolutely. Lucid Forms works for contact forms, lead forms, support requests, job applications, newsletter signups, and pretty much any form on your site.

Can I use Lucid Forms for multiple forms or websites?

Yes. Every account, Free or Pro, supports up to 100 forms across unlimited websites, so you can manage all your sites and clients from one place.

What happens if I go over my plan's submission limit?

Your submissions are always safely stored, even if you go over your limit. We'll let you know when you're getting close, and if you'd like new submissions to trigger notifications, webhooks, and everything else right away, you can upgrade anytime.

Can I cancel or downgrade anytime?

Yes. You can cancel or downgrade your plan anytime, no lock-in and no cancellation fees.

Still have questions?

We're here to help. Reach out to our support team and we'll get back to you as soon as possible, or hop over to your dashboard to start creating forms.

Your next lead is already on its way

Don't let it bounce off a broken form. Lucid Forms gives you reliable, spam-free lead capture with instant notifications, and you can set it up in under 5 minutes.

  • Set up in under 5 minutes
  • Works with your website
  • Instant notifications to you
  • Built-in spam protection
  • Connects to your favorite tools
  • AI-powered automation

Starting at

$0/month

Paid plans start from $10/month